Privacy Policy
How DreamLance IT handles customer information.
Who we are
DreamLance IT (dreamlanceit.com) builds websites, SaaS products, WordPress plugins and themes, and runs digital marketing for businesses. This policy explains what information we collect when you use this website and what we do with it.
Information we collect
- Order and account details: your name, email address, phone or WhatsApp number, billing address and order history.
- Licence details: the website domain where you use a plugin or theme licence, and the site address and product version our licence server receives when your website checks for updates.
- Project details you send through the contact form or checkout, such as your goals and project brief.
- Cookies that remember your language, keep your cart and keep you signed in, and server logs used for security.
How we use it
- To process orders, issue licence keys, deliver downloads and provide support.
- To contact you about your order, project or licence by email, phone or WhatsApp.
- To protect the website and our licences from fraud and misuse.
We do not sell your personal information.
Payments
Payments are handled by the payment provider shown at checkout. We do not store your card, bKash or Nagad account details on this website.
Who we share it with
We share information only with services we need to run the business, such as our payment gateway, hosting and email providers, or when the law requires it.
How long we keep it
We keep order and licence records while your licence is active and for as long as accounting and tax rules require. Contact form messages are deleted when they are no longer needed.
Your choices
You can view and update your details in My Account. To get a copy of your information or ask us to delete it, email us. We may keep records that the law requires us to keep.
Changes and contact
If we change this policy, the new version will be on this page.
Email: hello@dreamlanceit.com · Phone/WhatsApp: 01887972172
